CH Media Connects With Dedicated Fans Through Accessibility In Captions

Dropout's flagship show Dimension 20 features 60-180 minute episodes of tabletop RPG gameplay with specialized terminology. CH Media needed captioning that could handle their unique challenges:

• Complex, specialized language – "There's very specific lingo...people will be very upset if you misspell certain spell names or certain checks," said Andrew Bridgman, Chief Digital Officer.
• Unscripted, improv-heavy content – "Not every sentence comes out perfectly, so it's really, really key to have accurate, well-made captions."
• Scaling beyond YouTube – Moving from brief, scripted 2-3 minute videos with auto-captions to their own platform required professional captioning.

CH Media leverages Rev's network of 14K+ freelancers for exceptional captioning quality:

• Meticulous attention to detail – Revvers expertly handle cross-talk, accents, mumbling, and RPG terminology. "Proper names that I wouldn't assume anyone would get are consistently gotten right...That's the degree I see nowadays, which is really impressive," said Bridgman.
• Streamlined workflow – Interactive Caption Editor with built-in video player eliminates third-party programs and tab-switching during review.
• Customization control – Burned-in caption options let CH Media control appearance within videos.

Rev transformed efficiency for Bridgman's two-person team:

• ‍90% time savings – Process reduced from 20 hours to 2-3 hours thanks to 99% accurate captions and fast turnaround.
• Light quality checks – Minimal corrections needed, freeing bandwidth for critical tasks.