Your Data Stays Yours: Rev’s Commitment to Security

In the legal profession, trust isn't just important—it's fundamental. When attorneys share sensitive client information with technology partners, they need absolute confidence that this data remains protected, confidential, and under their control. At Rev, we've built our platform on this foundational principle: your data stays yours.

Unlike many AI and transcription services that collect and monetize user data by selling it to third parties or using it to train external models, Rev maintains a steadfast commitment to data privacy and security. We never use your content to train external AI models, ensuring that sensitive legal communications remain protected from third-party access.

Why Security and Privacy Matter Now 

The rapid adoption of AI and speech technologies has fundamentally changed legal practice, making security understanding not just best practice but a professional obligation.

Critical Considerations for Legal Professionals

There are a few key things that legal teams need to consider when thinking about how to securely implement tech and AI:

• Ethical responsibility extends to technology choices: ABA Model Rule 1.6(c) requires "reasonable efforts" to protect client information. Your tech vendors directly impact this obligation.
• AI training creates confidentiality risks: Many tools train on customer data, potentially exposing privileged information. 
• Legal security needs differ from standard business requirements: Generic approaches often fail to address attorney-client privilege, compliance, and discovery implications unique to legal practice.

Zero Third-Party Data Training: The Rev Promise

At Rev, all of those key considerations are important to us, too. What’s most important to us is that we practice “zero third-party data training.” When you hear us say that, we're making a crucial promise that sets us apart from many technology providers. This means:

1. We don't sell your data to other companies or AI developers
2. We don't share your content with external organizations
3. Your confidential information never trains external AI models
4. Your legal strategy remains protected from competitors and opposing counsel

While Rev does use data to improve our own proprietary ASR engine (more on that below), this is all done within our secure environment and serves only to make our transcription more accurate for you.

Protecting Attorney-Client Privilege

Attorney-client privilege represents one of the oldest and most sacred principles in legal practice. For communications to maintain this privilege, they must remain confidential with an expectation of privacy and not be disclosed to third parties.

Rev takes this responsibility seriously by implementing comprehensive safeguards:

• End-to-End Encryption: All communications are encrypted during transit and storage using industry best-practice standards like TLS and S3 SSE encryption
• Access Controls: Granular permissions ensure only authorized users can access sensitive information
• Clear Privilege Labeling: Systems for properly identifying and managing privileged communications like color coding and specific workspaces 

When you use Rev for transcribing sensitive client interviews or legal strategy sessions, you can rest assured that privilege remains intact because we act as a service provider under attorney direction—similar to a paralegal or IT provider. Your data is never sold to third parties and is never used to train external large language models (LLMs).

Industry-Leading Security Certifications

In addition to zero data-training and protecting attorney-client privilege, Rev maintains rigorous compliance with the strictest security standards in the industry:

SOC 2 Type II Compliance

Our SOC 2 Type II certification demonstrates secure data management practices that protect:

• Security
• Availability
• Data integrity
• Privacy

This certification is independently verified through rigorous auditing, confirming our systems meet the highest standards for handling sensitive information.

HIPAA Compliance

For legal teams handling healthcare-related matters:

• Rev adheres to healthcare data protection regulations
• Our systems are designed to protect the confidentiality of electronic protected health information (ePHI)
• Customers can sign a Business Associates Agreement (BAA) and opt for our HIPAA-compliant subscription tier

CJIS Compliance

For criminal justice matters:

• Rev went through a third-party assessment to ensure adherence to federal security standards
• This includes annual security testing to simulate real-world attacks
• CJIS compliance ensures protection of sensitive criminal justice information as defined by the FBI

Rev’s Own ASR 

At Rev, we believe in transparency about how we use data to improve our services. While we leverage GenAI, we also leverage our own ASR, or automatic speech recognition, tool. Unlike generative AI which creates new content, ASR (Automatic Speech Recognition) technology faithfully transcribes what was actually said—like a digital notetaker documenting reality rather than inventing it. Here’s how we work with our ASR:

• Our proprietary ASR (Automatic Speech Recognition) engine has been trained and refined over 12+ years
• We do use customer data to improve our own ASR technology, but you can opt out at any time 
• This is fundamentally different from sharing or selling your data to third parties
• Your data stays within Rev's secure environment and is only used to make our own services better for you

This approach allows us to continually improve our accuracy and performance specifically for legal users while maintaining strict data protection standards. By using customer data to train our own systems, we can deliver the 96%+ AI accuracy and 99%+ human-verified accuracy that legal professionals demand.

The Rev Difference: Trusted by Legal Professionals

It’s important to us to uphold security when serving justice. With Rev, you don't have to choose between efficiency and confidentiality:

• Our platform combines cutting-edge transcription technology with a robust security framework, setting the legal sector's benchmark for compliance, reliability, and trust
• We handle third-party requests properly—if prosecutors or others seek transcripts directly, Rev will notify you, refuse to share without consent, and assert privilege
• We give you control with comprehensive sharing and permission settings that prevent data from being public

Get Started with Rev

Ready to experience the difference of truly secure, confidential transcription services that respect attorney-client privilege? Rev provides the secure, reliable foundation attorneys need to focus on what truly matters: achieving fair, just outcomes for their clients. Read more about Rev security and privacy here. 

Learn more about Rev to see how Rev can transform your legal practice while maintaining the highest standards of security and confidentiality.

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